NYSE : NOW
ServiceNow, Inc. — Financial statements
Technology · Software - Application · United States
Last price 109.67 USD (Oct 29, 2026, 4:00 PM EDT) · Market cap 113.83B
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Financial statements
ServiceNow, Inc. (NOW) reported revenue of 15.43B USD (TTM). Five years of income statement, balance sheet, cash flow and ratios below.
Income statement
Fiscal year January - December; amounts in USD.
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|---|
| Revenue | 15.43B | 13.28B | 10.98B | 8.97B | 7.25B | 5.90B |
| Cost of Revenue | 4.15B | 2.98B | 2.29B | 1.92B | 1.57B | 1.35B |
| Gross Profit | 11.28B | 10.29B | 8.70B | 7.05B | 5.67B | 4.54B |
| Selling, General & Admin | 6.05B | 5.33B | 4.76B | 4.13B | 3.52B | 2.89B |
| Research & Development | 3.26B | 2.96B | 2.54B | 2.12B | 1.77B | 1.40B |
| Operating Expenses | 9.31B | 8.29B | 7.30B | 6.25B | 5.29B | 4.29B |
| Operating Income | 1.97B | 2.00B | 1.40B | 800.00M | 379.00M | 257.00M |
| Interest Expense | -158.00M | -23.00M | -23.00M | |||
| Interest & Investment Income | 332.00M | 451.00M | 419.00M | 302.00M | 82.00M | 20.00M |
| Currency Exchange Gain (Loss) | -2.00M | -16.00M | ||||
| Other Non Operating Income (Expenses) | 357.00M | 25.00M | -22.00M | -56.00M | -38.00M | -28.00M |
| EBT Excluding Unusual Items | 2.50B | 2.44B | 1.77B | 1.05B | 423.00M | 249.00M |
| Merger & Restructuring Charges | -438.00M | -109.00M | -33.00M | -38.00M | -24.00M | |
| Asset Writedown | -30.00M | |||||
| Other Unusual Items | -37.00M | -37.00M | ||||
| Pretax Income | 2.02B | 2.26B | 1.74B | 1.01B | 399.00M | 249.00M |
| Income Tax Expense | 577.00M | 513.00M | 313.00M | -723.00M | 74.00M | 19.00M |
| Net Income | 1.45B | 1.75B | 1.43B | 1.73B | 325.00M | 230.00M |
| Net Income to Common | 1.45B | 1.75B | 1.43B | 1.73B | 325.00M | 230.00M |
| Shares Outstanding (Basic) | 1.04B | 1.04B | 1.03B | 1.02B | 1.01B | 990.47M |
| Shares Outstanding (Diluted) | 1.04B | 1.05B | 1.04B | 1.03B | 1.02B | 1.02B |
| EPS (Basic) | 1.40 | 1.69 | 1.38 | 1.70 | 0.32 | 0.23 |
| EPS (Diluted) | 1.39 | 1.67 | 1.37 | 1.68 | 0.32 | 0.23 |
| Free Cash Flow | 4.75B | 4.58B | 3.42B | 2.70B | 2.17B | 1.80B |
| Free Cash Flow Per Share | 4.57 | 4.37 | 3.28 | 2.63 | 2.13 | 1.77 |
| Gross Margin | 73.08% | 77.53% | 79.18% | 78.59% | 78.29% | 77.05% |
| Operating Margin | 12.75% | 15.06% | 12.72% | 8.92% | 5.23% | 4.36% |
| Profit Margin | 9.36% | 13.16% | 12.97% | 19.30% | 4.49% | 3.90% |
| Free Cash Flow Margin | 30.78% | 34.46% | 31.09% | 30.14% | 29.99% | 30.51% |
| EBITDA | 3.23B | 2.74B | 1.96B | 1.36B | 812.00M | 729.00M |
| EBITDA Margin | 20.96% | 20.62% | 17.85% | 15.18% | 11.21% | 12.36% |
| D&A For EBITDA | 1.27B | 738.00M | 564.00M | 562.00M | 433.00M | 472.00M |
| EBIT | 1.97B | 2.00B | 1.40B | 800.00M | 379.00M | 257.00M |
| EBIT Margin | 12.75% | 15.06% | 12.72% | 8.92% | 5.23% | 4.36% |
| Effective Tax Rate | 28.54% | 22.69% | 18.01% | 18.55% | 7.63% | |
| Revenue as Reported | 15.43B | 13.28B | 10.98B | 8.97B | 7.25B | 5.90B |
| Advertising Expenses | 348.00M | 295.00M | 221.00M | 201.00M | 198.00M |
Balance sheet
Fiscal year January - December; amounts in USD.
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|---|
| Cash & Equivalents | 2.39B | 3.73B | 2.30B | 1.90B | 1.47B | 1.73B |
| Short-Term Investments | 2.21B | 2.56B | 3.46B | 2.98B | 2.81B | 1.58B |
| Cash & Short-Term Investments | 4.61B | 6.28B | 5.76B | 4.88B | 4.28B | 3.30B |
| Accounts Receivable | 2.22B | 2.63B | 2.24B | 2.04B | 1.73B | 1.39B |
| Other Receivables | 74.00M | 79.00M | 51.00M | 28.00M | 12.00M | |
| Receivables | 2.22B | 2.70B | 2.32B | 2.09B | 1.75B | 1.40B |
| Prepaid Expenses | 997.00M | 879.00M | 528.00M | 345.00M | 247.00M | 207.00M |
| Restricted Cash | 8.00M | 6.00M | 6.00M | 7.00M | 5.00M | 4.00M |
| Other Current Assets | 643.00M | 601.00M | 572.00M | 461.00M | 369.00M | 303.00M |
| Total Current Assets | 8.48B | 10.47B | 9.19B | 7.78B | 6.65B | 5.22B |
| Property, Plant & Equipment | 2.92B | 3.10B | 2.46B | 2.07B | 1.74B | 1.36B |
| Long-Term Investments | 4.40B | 5.31B | 4.58B | 3.47B | 2.37B | 1.73B |
| Goodwill | 10.01B | 3.58B | 1.27B | 1.23B | 824.00M | 777.00M |
| Other Intangible Assets | 3.59B | 1.12B | 209.00M | 224.00M | 232.00M | 287.00M |
| Long-Term Deferred Tax Assets | 804.00M | 1.06B | 1.39B | 1.51B | 636.00M | 692.00M |
| Long-Term Deferred Charges | 1.16B | 1.11B | 999.00M | 919.00M | 742.00M | 623.00M |
| Other Long-Term Assets | 457.00M | 290.00M | 291.00M | 184.00M | 107.00M | 113.00M |
| Total Assets | 31.83B | 26.04B | 20.38B | 17.39B | 13.30B | 10.80B |
| Accounts Payable | 231.00M | 204.00M | 68.00M | 126.00M | 274.00M | 89.00M |
| Accrued Expenses | 1.75B | 1.05B | 896.00M | 817.00M | 640.00M | 565.00M |
| Current Portion of Long-Term Debt | 92.00M | |||||
| Current Portion of Leases | 118.00M | 112.00M | 102.00M | 89.00M | 96.00M | 82.00M |
| Current Income Taxes Payable | 195.00M | 162.00M | 123.00M | 109.00M | 101.00M | |
| Current Unearned Revenue | 7.60B | 8.31B | 6.82B | 5.79B | 4.66B | 3.84B |
| Other Current Liabilities | 12.00M | 571.00M | 311.00M | 425.00M | 226.00M | 184.00M |
| Total Current Liabilities | 11.79B | 10.44B | 8.36B | 7.37B | 6.00B | 4.95B |
| Long-Term Debt | 5.44B | 1.49B | 1.49B | 1.49B | 1.49B | 1.48B |
| Long-Term Leases | 773.00M | 800.00M | 687.00M | 707.00M | 650.00M | 556.00M |
| Long-Term Unearned Revenue | 133.00M | 120.00M | 95.00M | 81.00M | 70.00M | 63.00M |
| Other Long-Term Liabilities | 595.00M | 220.00M | 145.00M | 118.00M | 56.00M | 51.00M |
| Total Liabilities | 18.73B | 13.07B | 10.77B | 9.76B | 8.27B | 7.10B |
| Common Stock | 1.00M | 1.00M | 1.00M | |||
| Additional Paid-In Capital | 12.45B | 10.75B | 7.40B | 6.13B | 4.80B | 3.67B |
| Retained Earnings | 6.29B | 5.24B | 3.49B | 2.07B | 338.00M | -4.00M |
| Treasury Stock | -5.37B | -3.04B | -1.22B | -535.00M | ||
| Comprehensive Income & Other | -276.00M | 19.00M | -68.00M | -37.00M | -102.00M | 34.00M |
| Shareholders' Equity | 13.10B | 12.96B | 9.61B | 7.63B | 5.03B | 3.69B |
| Total Liabilities & Equity | 31.83B | 26.04B | 20.38B | 17.39B | 13.30B | 10.80B |
| Total Debt | 8.41B | 2.40B | 2.28B | 2.28B | 2.23B | 2.21B |
| Net Cash (Debt) | -1.45B | 7.65B | 7.59B | 5.80B | 4.17B | 1.09B |
| Net Cash Per Share | -1.40 | 7.31 | 7.29 | 5.64 | 4.09 | 1.07 |
| Filing Date Shares Outstanding | 1.04B | 1.05B | 1.03B | 1.02B | 1.01B | 1.00B |
| Total Common Shares Outstanding | 1.04B | 1.05B | 1.03B | 1.02B | 1.01B | 998.04M |
| Working Capital | -3.32B | 28.00M | 829.00M | 412.00M | 649.00M | 271.00M |
| Book Value Per Share | 12.62 | 12.38 | 9.31 | 7.45 | 4.96 | 3.70 |
| Tangible Book Value | -510.00M | 8.27B | 8.13B | 6.17B | 3.98B | 2.63B |
| Tangible Book Value Per Share | -0.49 | 7.89 | 7.87 | 6.03 | 3.92 | 2.64 |
| Machinery | 3.56B | 3.45B | 2.78B | 2.22B | 1.69B | 1.30B |
| Construction In Progress | 146.00M | 117.00M | 63.00M | 33.00M | 53.00M | 14.00M |
| Leasehold Improvements | 514.00M | 433.00M | 320.00M | 292.00M | 226.00M | 200.00M |
Cash flow statement
Fiscal year January - December; amounts in USD.
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|---|
| Net Income | 1.45B | 1.75B | 1.43B | 1.73B | 325.00M | 230.00M |
| Depreciation & Amortization | 1.27B | 738.00M | 564.00M | 562.00M | 433.00M | 472.00M |
| Other Amortization | 686.00M | 621.00M | 550.00M | 459.00M | 358.00M | 294.00M |
| Loss (Gain) From Sale of Investments | -340.00M | |||||
| Stock-Based Compensation | 2.32B | 1.96B | 1.75B | 1.60B | 1.40B | 1.13B |
| Other Operating Activities | 381.00M | 353.00M | 47.00M | -857.00M | 32.00M | 6.00M |
| Change in Accounts Receivable | -610.00M | -312.00M | -254.00M | -300.00M | -340.00M | -401.00M |
| Change in Accounts Payable | 88.00M | 55.00M | -52.00M | -142.00M | 172.00M | 55.00M |
| Change in Unearned Revenue | 1.05B | 1.18B | 1.18B | 1.08B | 904.00M | 960.00M |
| Change in Other Net Operating Assets | -953.00M | -893.00M | -938.00M | -744.00M | -562.00M | -556.00M |
| Operating Cash Flow | 5.33B | 5.44B | 4.27B | 3.40B | 2.72B | 2.19B |
| Capital Expenditures | -584.00M | -868.00M | -852.00M | -694.00M | -550.00M | -392.00M |
| Cash Acquisitions | -10.04B | -1.08B | -113.00M | -279.00M | -91.00M | -785.00M |
| Sale (Purchase) of Intangibles | -43.00M | -40.00M | -3.00M | |||
| Investment in Securities | 2.12B | 268.00M | -1.46B | -1.19B | -1.96B | -437.00M |
| Other Investing Activities | 61.00M | 38.00M | -36.00M | -4.00M | 18.00M | 7.00M |
| Investing Cash Flow | -8.44B | -1.69B | -2.50B | -2.17B | -2.58B | -1.61B |
| Long-Term Debt Repaid | -94.00M | -61.00M | ||||
| Net Debt Issued (Repaid) | 5.98B | -94.00M | -61.00M | |||
| Issuance of Common Stock | 233.00M | 270.00M | 237.00M | 194.00M | 177.00M | 167.00M |
| Repurchase of Common Stock | -3.42B | -2.61B | -1.40B | -997.00M | -427.00M | -612.00M |
| Other Financing Activities | -7.00M | -184.00M | ||||
| Financing Cash Flow | 2.79B | -2.34B | -1.34B | -803.00M | -344.00M | -506.00M |
| Foreign Exchange Rate Adjustments | -7.00M | 7.00M | -17.00M | 1.00M | -53.00M | -25.00M |
| Net Cash Flow | -329.00M | 1.42B | 406.00M | 429.00M | -257.00M | 53.00M |
| Free Cash Flow | 4.75B | 4.58B | 3.42B | 2.70B | 2.17B | 1.80B |
| Free Cash Flow Margin | 30.78% | 34.46% | 31.09% | 30.14% | 29.99% | 30.51% |
| Free Cash Flow Per Share | 4.57 | 4.37 | 3.28 | 2.63 | 2.13 | 1.77 |
| Levered Free Cash Flow | 5.75B | 4.95B | 3.28B | 3.27B | 2.55B | 2.29B |
| Unlevered Free Cash Flow | 5.85B | 4.97B | 3.30B | 3.27B | 2.55B | 2.29B |
| Cash Interest Paid | 50.00M | 22.00M | 23.00M | 23.00M | 24.00M | 41.00M |
| Cash Income Tax Paid | 300.00M | 283.00M | 230.00M | 127.00M | 45.00M | 36.00M |
| Change in Working Capital | -428.00M | 29.00M | -65.00M | -101.00M | 174.00M | 58.00M |
Ratios
Fiscal year January - December; amounts in USD.
| TTM | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | |
|---|---|---|---|---|---|---|
| Market Capitalization | 110.82B | 158.92B | 218.72B | 144.52B | 78.28B | 129.17B |
| Enterprise Value | 112.27B | 151.65B | 211.84B | 139.77B | 74.93B | 128.37B |
| Last Close Price | 105.12 | 153.19 | 212.02 | 141.30 | 77.65 | 129.82 |
| PE Ratio | 76.80 | 90.92 | 153.49 | 83.49 | 240.86 | 561.61 |
| Forward PE | 23.49 | 39.52 | 67.74 | 59.51 | 45.27 | 96.16 |
| PS Ratio | 7.24 | 11.97 | 19.91 | 16.11 | 10.80 | 21.91 |
| PB Ratio | 8.33 | 12.26 | 22.76 | 18.95 | 15.56 | 34.96 |
| P/TBV Ratio | 19.23 | 26.91 | 23.41 | 19.69 | 49.09 | |
| P/FCF Ratio | 23.51 | 34.73 | 64.05 | 53.45 | 36.02 | 71.80 |
| P/OCF Ratio | 20.94 | 29.19 | 51.26 | 42.53 | 28.75 | 58.95 |
| PEG Ratio | 0.95 | 1.74 | 2.11 | 1.77 | 1.36 | 2.83 |
| EV/Sales Ratio | 7.33 | 11.42 | 19.29 | 15.58 | 10.34 | 21.77 |
| EV/EBITDA Ratio | 34.97 | 55.38 | 108.03 | 102.62 | 92.28 | 176.09 |
| EV/EBIT Ratio | 57.49 | 75.82 | 151.64 | 174.71 | 197.71 | 499.48 |
| EV/FCF Ratio | 23.82 | 33.14 | 62.03 | 51.69 | 34.48 | 71.35 |
| Debt / Equity Ratio | 0.64 | 0.18 | 0.24 | 0.30 | 0.44 | 0.60 |
| Debt / EBITDA Ratio | 2.48 | 0.83 | 1.09 | 1.53 | 2.42 | 2.67 |
| Debt / FCF Ratio | 1.77 | 0.53 | 0.67 | 0.84 | 1.03 | 1.23 |
| Net Debt / Equity Ratio | 0.11 | -0.59 | -0.79 | -0.76 | -0.83 | -0.29 |
| Net Debt / EBITDA Ratio | 0.45 | -2.79 | -3.87 | -4.26 | -5.13 | -1.50 |
| Net Debt / FCF Ratio | 0.31 | -1.67 | -2.22 | -2.14 | -1.92 | -0.61 |
| Asset Turnover | 0.58 | 0.57 | 0.58 | 0.58 | 0.60 | 0.60 |
| Quick Ratio | 0.58 | 0.86 | 0.97 | 0.95 | 1.00 | 0.95 |
| Current Ratio | 0.72 | 1.00 | 1.10 | 1.06 | 1.11 | 1.05 |
| Return on Equity (ROE) | 11.85% | 15.49% | 16.53% | 27.35% | 7.45% | 7.04% |
| Return on Assets (ROA) | 4.59% | 5.38% | 4.62% | 3.26% | 1.97% | 1.65% |
| Return on Invested Capital (ROIC) | 8.47% | 20.33% | 20.53% | 19.95% | 11.05% | 10.59% |
| Return on Capital Employed (ROCE) | 9.80% | 12.80% | 11.60% | 8.00% | 5.20% | 4.40% |
| Earnings Yield | 1.30% | 1.10% | 0.65% | 1.20% | 0.41% | 0.18% |
| FCF Yield | 4.25% | 2.88% | 1.56% | 1.87% | 2.78% | 1.39% |
| Buyback Yield / Dilution | 0.64% | -0.44% | -1.38% | -1.01% | -0.18% | -0.34% |